Question 1

What is Metal on Cloud?

Accepted Answer

Metal on Cloud is a bare metal server and managed colocation provider operating from carrier-neutral data centers in Nairobi, Kenya. We are part of Gewape Cloud Group and are registered with the ODPC for data protection compliance.

Question 2

Does Metal on Cloud have data centers in Kenya?

Accepted Answer

Yes. Metal on Cloud delivers bare metal and managed colocation services from carrier-neutral partner data centers in Nairobi, Kenya, with multi-site deployment options.

Question 3

Is Metal on Cloud compliant with Kenya Data Protection Act?

Accepted Answer

Yes, our Nairobi facilities are fully compliant with the Kenya Data Protection Act (DPA 2019) and registered with ODPC. Data stored in Kenya stays in Kenya.

Question 4

What is the starting price for bare metal servers?

Accepted Answer

Bare metal servers start at $349/month for the Starter configuration (Intel Xeon E-2388G, 64GB RAM, 2x 960GB NVMe). Performance ($499/mo) and Enterprise ($699/mo) configurations with AMD EPYC processors are also available. All plans include bandwidth, zero setup fees.

Question 5

How do I get colocation pricing?

Accepted Answer

Contact our sales team at sales@metaloncloud.com for custom colocation pricing. We offer packages from 1U to full rack and private cages. All plans include bundled bandwidth and remote hands support.

Question 6

What locations does Metal on Cloud serve?

Accepted Answer

We currently serve Nairobi, Kenya with bare metal servers and managed colocation from carrier-neutral data centers.

Question 7

Does Metal on Cloud offer managed services?

Accepted Answer

Yes. Metal on Cloud offers managed bare metal ($200/server/month) with 24/7 monitoring, automated patching, daily backups, and security hardening. We also offer managed networking ($150/month) with firewall, load balancing, and VPN management.

Question 8

What is Metal on Cloud's uptime SLA?

Accepted Answer

Metal on Cloud guarantees 99.9% uptime for bare metal servers, managed colocation, and network connectivity. Service credits are provided for any downtime below the guaranteed threshold.

Question 9

How do I contact Metal on Cloud?

Accepted Answer

You can reach us at sales@metaloncloud.com for sales inquiries or support@metaloncloud.com for technical support. You can also use the contact form at metaloncloud.com/contact. Our NOC operates 24/7/365.

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